You can now find me on Windows Live Messenger: my name there is . If you see me online feel free to ask me a question. I will do my best to answer them.

The best way to reach us is by E-mail. I know many people want to talk to a live person on the phone but you will find that your questions are answered quickly by E-mail. We are very busy in the shop during the days and all of us work together to fill orders. We keep our costs down by not hiring full time phone help. With E-mail, we can also do research before we answer you and can give a more complete answer.

That being said, we do have a voice # and you can call us at 503-356-5567. You will most likely get a recording so please leave your message clearly. We need to know your name, return phone #, email address and a brief description of your question. Please also see our FAQ pages as most of the common questions already have answers to them. You can also track your order online by going to the "Track order" area of our web site.

You can also fax us drawings and other items to help with your order. Our fax # is 503-214-8499. Yes you can fax orders but we really stress the importance of using the web site. We like to make sure information is entered only once into the system. 15 years of computer engineering has taught me that the more often information is re-entered, the more likely an error can occur. So the web site is a direct link to our order system; a very secure link that will help reduce order errors.